Terms of service
Terms of Service
Welcome to Doravysa.
Throughout these Terms, the terms “we”, “us”, and “our” refer to Doravysa.
By accessing our website, using our services, or purchasing products from us, you agree to be bound by these Terms of Service.
1. Online Store Terms
By using this website, you confirm that you are legally permitted to use our services and make purchases under the laws applicable to you.
You may not use our products, website, or services for any unlawful, fraudulent, or unauthorized purpose.
2. Product Information
We make reasonable efforts to ensure that product descriptions, images, colors, ingredients, sizes, specifications, and other information displayed on our website are accurate.
However, actual product colors may vary slightly due to lighting, photography, screen settings, and device displays.
Product packaging, labeling, or appearance may also be updated from time to time without prior notice, provided that such changes do not materially affect the product.
3. Pricing
All prices are displayed on our website in the applicable currency and may be changed at any time without prior notice.
Promotional offers, discount codes, and special pricing may be subject to additional terms and may not always be combined.
If a pricing or technical error occurs, we reserve the right to correct the error and, where necessary, cancel the affected order and issue a refund.
4. Orders
Submitting an order does not guarantee acceptance.
We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including in cases involving:
- Suspected fraud
- Payment authorization issues
- Incorrect pricing
- Inventory errors
- Shipping restrictions
- Misuse of promotions or discount codes
If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.
5. Payments
Customers are responsible for providing accurate and complete billing and payment information.
Orders will only be processed after payment has been successfully authorized.
Payments may be processed by third-party payment providers, and their own terms and privacy policies may also apply.
6. Shipping and Delivery
Shipping and delivery times shown on our website are estimates and are not guaranteed.
Delays may occur due to circumstances outside our reasonable control, including customs processing, carrier delays, weather, public holidays, incorrect address information, or other logistical disruptions.
Customers are responsible for providing a complete and accurate delivery address.
For more information, please review our Shipping Policy.
7. Returns and Refunds
Returns and refunds are handled in accordance with our Return & Refund Policy.
Due to hygiene and safety reasons, opened, tested, or used cosmetics and personal-care products are generally not eligible for return unless they are damaged, defective, incorrect, or otherwise required to be accepted under applicable law.
8. Product Use and Safety
Our products are intended for normal cosmetic and personal use.
Customers should review product descriptions, ingredients, warnings, and instructions before use.
If you have known allergies, sensitivities, or skin conditions, we recommend reviewing the ingredient information carefully before using any product.
Discontinue use if irritation, discomfort, or an unexpected reaction occurs.
9. Intellectual Property
All content displayed on this website, including the Doravysa name, branding, logos, text, graphics, photographs, product images, designs, and other materials, may be protected by intellectual property laws.
Such content may not be copied, reproduced, distributed, modified, republished, or commercially exploited without prior permission.
10. Prohibited Uses
You may not use this website or its content:
- For unlawful purposes
- To violate applicable laws or regulations
- To infringe intellectual property rights
- To transmit malicious software or harmful code
- To attempt unauthorized access to our website or systems
- To submit false, misleading, or fraudulent information
- To interfere with the security or operation of the website
We reserve the right to restrict or terminate access where these Terms are violated.
11. Third-Party Services
Certain website functions may be provided by third parties, including payment processors, shipping providers, analytics services, marketing platforms, and e-commerce technology providers.
We are not responsible for the independent terms, privacy practices, or services of third-party providers.
12. Disclaimer
We make reasonable efforts to provide accurate and reliable information and services.
However, except where required by law, we do not guarantee that the website will always be uninterrupted, error-free, or available at all times.
13. Limitation of Liability
To the maximum extent permitted by applicable law, Doravysa will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website, services, or products.
Nothing in these Terms is intended to exclude or limit any consumer rights or liability that cannot legally be excluded or limited.
14. Changes to These Terms
We may update or revise these Terms of Service from time to time.
The latest version will always be published on this page. Continued use of our website after changes are posted means you accept the updated Terms.
15. Contact Information
If you have any questions regarding these Terms of Service, please contact us at:
Email: sales@doravysa.com
Brand: Doravysa